New Webinar Software!  The most significant change is that you’ll dial into webinars; the system will no longer call the participant.  Another notable difference is the electronic hand-raise function to ask a question.  Please see the attachment  below for more detailed instructions and features.


Experiencing webinar technical difficulties?  For assistance email or call (515) 294-1195.

This section lists offerings that are being held as live webinars.  Recordings made of the webinars will be placed in the recording category.

In order to register and receive credit for the webinar, please follow the instructions below:

Step 1: Registration

  • Advance registration required on the DHS Service Training website
  • Register on an individual basis, even if you plan to participate in a group

Step 2: Enabling Flash Player

  • Your Flash player needs to be enabled in your browser in order to connect to the Webinar room (you do not need to download anything to join the webinar).
  • Follow the instructions below if you need to enable Flash

Step 3: Webinar - Joining the Webinar Room

  • Click on the Webinar Room link on the DHS Service Training site
  • Follow these detailed instructions to access the webinar via GoTo Training

Step 4: Attendance Verification - Email Response Required  

  • Respond to an attendance email from Iowa State University that will be sent after the webinar to those who pre-registered

Step 5: Post-Training Evaluation

Once attendance has been recorded, the Post-Training Evaluation will be available on the DHS Service Training websiteComplete the Post-Training Evaluation

Step 6: Training Certificate

After completing the evaluation, the Certificate will be availableClick the "Get your certificate" button to add it to your training historyYou may also click "Save As" or "Print" from the pop-up window containing your certificate

Interventions with perpetrators of domestic violence often include removing them from the home, punishing them through criminal court sanctions and/or engaging them in services. This webinar will address strategies for complementing traditional interventions with approaches, such as: child-centered engagement strategies, setting behavior-focused expectations to enhance the safety of children, as well as using children as a motivator for perpetrators. The webinar will support participants in finding new ways to work with perpetrators and systems, while remaining child-centered. 


  • Practice comprehensive assessment and documentation of perpetrators’ patterns as they relate to child safety and well-being.
  • Discuss how intersecting issues (like substance abuse and mental health) and the intersectionality of socio-economic factors, systemic oppression or culture have historically diluted or redirected meaningful case plans.
  • Construct a case plan that pulls from three methods of intervention: engagement with the perpetrator, judicial or law enforcement and service providers.

Trainer:  David Mandel, Safe & Together Institute

While most domestic violence perpetrators are not dangerous to people outside the family including social workers, considering worker safety is a critical element of domestic violence-informed practice. It ties into fears about increasing danger for the family and confidence in directly addressing the perpetrators. During this webinar, participants will examine key worker safety concerns and how to best address them. 

With nearly 3 decades of experience in the field of domestic violence, David Mandel is an internationally recognized trainer and consultant dedicated to improving the way systems respond to domestic violence when children are involved.  

During this webinar, David will guide participants through:  

  • Exploring the range of challenges in domestic violence cases.
  • Describing three strategies towards a more DV-informed practice. 
  • Demonstrating Safe and Together Model Tools

This training is not required, but all staff are encouraged to attend. 

Trainer:  David Mandel, Safe & Together Institute

This webinar introduces foundational Safe & Together™ Model concepts and applies these concepts to domestic violence-informed supervisory practice. The training focuses on the following key supervisory skill areas: assessing the quality of workers’ domestic violence practice, addressing worker safety concerns, and providing domestic violence-informed decision-making and guidance. The training utilizes a coaching framework to guide supervisory practice. 


  • Describe how to apply the principles and key concepts of the Safe & Together™ Model to supervise worker practice.
  • Use a coaching framework to provide DV-informed supervision of worker’s practice.
  • Support worker skill development, address worker safety concerns, and provide DV-Informed case guidance and decisions.

Trainer:  David Mandel, Safe & Together Institute

This training provides guidance and legal strategies to staff on acquiring Orders to Compel Home Visits pursuant to Iowa Code section 232.71B(6).  It specifically touches on:

  • What is a Motion to Compel Home Visits
  • When to consider pursuing an order to compel
  • Executing an order with law enforcement
  • The scope of the authority of an order to compel, including what to do if there is resistance from the parent(s) to conducting interviews and/or searching the residence. 

The training is required for CPWs, Supervisors and SWAs. This is not a required training for social workers. It is an hour-long training. 

This webinar will be recorded for those who may miss the training.  Participants will earn 1 training credit hour.

Instructors: Mary Triick, Jesse Ramirez Assistant Attorney Generals and Connie Jones with the Iowa Department of Human Services.

DHS will host a webinar for Social Workers 2s and Supervisors regarding the updates to the Transition Plan (Part C) section of the Case Permanency Plan, which is completed for all youth in foster care age 14 and older.  The CWIS Help Desk will demonstrate an overview of the changes in the JARVIS system.  The webinar will explain the reasons and goals behind the updates.

Facilitators:  Doug Wolfe and Amy Johnson

This course informs workers, supervisors, and administrators of recent appellate court decisions that impact child welfare case law and legislative changes that affect child welfare social work practice in Iowa.

Click on course title and number to register for the session.

Participants will earn 2.4 CEUs or 2 training credit hours.

This webinar will provide an overview of the In-Home Health-Related Program (IHHRC) and HCBS Waiver and Habilitation Services.

Presenters:  Gloriana Fisher, Jone Staley, Kelly Lindsay, and Le Howland

This webinar is required for Adult Service workers and their supervisors.

This course meets the social work licensing requirement for three hours of ethics training. It prepares social workers and supervisors in understanding the core values of social work as guiding principles for ethical decision making, ethical theories, legal ramifications of ethics violations, as well as the key elements of the NASW Code of Ethics, the Iowa Rules of Conduct, and the relevance of the Iowa Social Work licensure law for child welfare practice. Social workers will be able to recognize ethical dilemmas that arise and know how best to resolve them and be better prepared to ethically prioritize their decision-making process by applying ethical principles.

Participants will earn up to 3 credit hours and 3.3 CEUs.

Facilitator: Tom Eachus, ACSW, LISW, BCD

This is a one hour live webinar.  It is required for all supervisors.  

Facilitator: Maureen Barton

Participants will earn 1 training credit hour. 

This course is required for all new SW2s, SW3s, and Supervisors new to the Department of Human Services within the first six months of employment. This on-line, self-instructional course corresponds with the SP 150 Child Welfare Practice In Iowa training. This is a on-line Webinar Course that is completed by attending a series of three webinars on three separate days. 

Pre-reading and activities prior to attending the SP 150 Child Welfare Practice in Iowa webinar series is required. The on-line pre-reading/activities portion of this course is contained on this website and consists of readings, video and activities to be completed prior to each of the three separate 1 hour webinars.

Click on the course to read the topic outline and begin the required pre-readings and activities prior to the online webinar course.

Participants will earn 3.6 CEUs or 3 training credit hours.