This category contains recordings that can be watched for credit by completing a quiz.  To receive credit, do the following:

Step 1:  Access the Recording

      • There is no registration component
      • You must watch the entire recording to access the quiz and certificate.

Step 2:  Attendance Verification – Complete a Short Quiz

      • Complete a short quiz connected to the recording
      • After two unsuccessful quiz attempts, email servicetraining@iastate.edu to request the quiz to be unlocked for additional attempts

Step 3: Post-Training Evaluation Completion

      • The evaluation will be available on the DHS Service Training Website once the quiz has been successfully completed.
      • Completing this evaluation is a requirement for earning your certificate.

Step 4: Training Certificate

      • The certificate will be available on the DHS Service Training Website
      • Trainings may or may not offer CEUs when all elements are completed. Read descriptions carefully.



CC 360 Authoring Domestic Violence-Informed Allegations is a one-hour webinar recording required for SW3s and Supervisors. This course will teach learners how to accurately document allegations related to domestic violence. This includes an exploration of proper use of language and identification of perpetrator, behavior, and impact/injury to children. 


This recording is mandatory for new SW3s and Supervisors. Earn 1 program hour, but no CEUs, when you complete all the elements of this training.

CC 364 Confidentiality and Dissemination is a webinar recording required for all new SW2s, SW3s and Supervisors.  This course will teach learners the major categories of confidential information and associated statutes, legal and ethical considerations, and key elements of dissemination.  

This recording is mandatory for new SW2s, SW3s and Supervisors.

Earn 1.2 program hours, but no CEUs, when you complete all the elements of this training.

CC 367 Making a Case for Sexual Abuse: Corroborating Evidence is a one-hour recording on how to deal with cases involving allegations of children perpetrating sexual abuse on other children and choosing the correct category of sexual abuse.

Earn 1 program hour, but no CEUs, when you complete all the elements of this training.

New Indian Child Welfare Act (ICWA) requirements went into effect December 2016. This recording covers the key elements of ICWA requirements. It also provides you with information on how to contact the Bureau of Indian Affairs and various tribal contacts.

This recording is mandatory for new SW2s, SW3s and Supervisors.

Earn 1 program hour, but no CEUs, when you complete all the elements of this training.

CC 369 Making a Case for Sexual Abuse: Corroborating Evidence is a one-hour recording required for SW3s and Supervisors. This course will teach learners how to look "outside the box" where evidence can be found. This recording is mandatory for new SW3s and Supervisors. Earn 1 program hour, but no CEUs, when you complete all the elements of this training.

This recording, given by Mary Wickman (AG) and Tony Montoya will discuss interviewing alleged perpetrators during child protective assessments.  This recording is required for all CPWs, SWAs, and Supervisors. Earn .5 CEUs when you complete all elements of this training.

The follow-up Q&A recording has been posted in the Resources section of this course.


This recording addresses: Updates to the TOP Protocol, system updates, highlights from the TOP Dashboard, insights from staff, and examples of how TOP has informed practice. Earn 1 CEU when you complete all elements of this training.


The Top 10 Tidbits features the Top 10 Service Help Desk tidbits from the 2018 fiscal year. Earn 1.2 CEUs when you complete all elements of this training.

Presenters: Jana Rhoads and Tony Montoya

Child Emotional Health: Trauma Informed Assessment & Intervention is a 65 minute presentation by Dr. Carl Weems, Professor and Chair of the Human Development and Family Studies Department at Iowa State University. This presentation was recorded in September 6, 2017. Earn 1.3 CEUs when you complete all elements of this training.

This course informs workers, supervisors and administrators of recent appellate court decisions that impact child welfare case law and legislative changes that affect child welfare social work practice in Iowa. It was recorded on July 25, 2018. Earn 2.2 CEUs when you complete all elements of this training.

Office of the Attorney General of Iowa: Mary Triick, Kathryn Lang, and Anagha Dixit

This is a recording of a 3-hour webinar presented on November 17, 2017. Earn 3.7 CEUs when you complete all elements of this training.