This category contains recordings that can be watched for credit by completing a quiz.  To receive credit, do the following:

Step 1:  Access the Recording

      • There is no registration component
      • You must watch the entire recording to access the quiz and certificate.

Step 2:  Attendance Verification – Complete a Short Quiz

      • Complete a short quiz connected to the recording
      • After two unsuccessful quiz attempts, email servicetraining@iastate.edu to request the quiz to be unlocked for additional attempts

Step 3: Post-Training Evaluation Completion

      • The evaluation will be available on the DHS Service Training Website once the quiz has been successfully completed.
      • Completing this evaluation is a requirement for earning your certificate.

Step 4: Training Certificate

      • The certificate will be available on the DHS Service Training Website
      • Trainings may or may not offer CEUs when all elements are completed. Read descriptions carefully.



This recording is an optional training for new social workers with DHS.  The topics covered include:

  • Preparing for the hearing
  • Courtroom Etiquette
  • Roles of everyone in the courtroom
  • Descriptions of the types of hearings
  • Tips for testifying


This recording provides guidance and legal strategies to staff on acquiring Orders to Compel Home Visits pursuant to Iowa Code section 232.71B(6).  It specifically touches on:

    • What is a Motion to Compel Home Visits
    • When to consider pursuing an order to compel
    • Executing an order with law enforcement
    • The scope of the authority of an order to compel, including what to do if there is resistance from the parent(s) to conducting interviews and/or searching the residence. 

The training is required for CPWs, Supervisors and SWAs.  Participants will earn 1 training credit hour.

Instructors: Mary Triick, Jesse Ramirez Assistant Attorney Generals and Connie Jones with the Iowa Department of Human Services.


This recording meets the social work licensing requirement for three hours of ethics training. It prepares social workers and supervisors in understanding the core values of social work as guiding principles for ethical decision making, ethical theories, legal ramifications of ethics violations, as well as the key elements of the NASW Code of Ethics, the Iowa Rules of Conduct, and the relevance of the Iowa Social Work licensure law for child welfare practice. Social workers will be able to recognize ethical dilemmas that arise and know how best to resolve them and be better prepared to ethically prioritize their decision-making process by applying ethical principles.

Participants will earn up to 3 credit hours and 3.3 CEUs.

Facilitator: Tom Eachus, ACSW, LISW, BCD


CC 364 Confidentiality and Dissemination is a webinar recording required for all new SW2s, SW3s and Supervisors.  This course will teach learners the major categories of confidential information and associated statutes, legal and ethical considerations, and key elements of dissemination.  

This recording is mandatory for new SW2s, SW3s and Supervisors.

Earn 1.2 program hours, but no CEUs, when you complete all the elements of this training.

New Indian Child Welfare Act (ICWA) requirements went into effect December 2016. This recording covers the key elements of ICWA requirements. It also provides you with information on how to contact the Bureau of Indian Affairs and various tribal contacts.

This recording is mandatory for new SW2s, SW3s and Supervisors.

Earn 1 program hour, but no CEUs, when you complete all the elements of this training.

This recording, given by Mary Wickman (AG) and Tony Montoya will discuss interviewing alleged perpetrators during child protective assessments.  This recording is required for all CPWs, SWAs, and Supervisors. Earn .5 CEUs when you complete all elements of this training.

The follow-up Q&A recording has been posted in the Resources section of this course.


This course informs workers, supervisors and administrators of recent appellate court decisions that impact child welfare case law and legislative changes that affect child welfare social work practice in Iowa. It was recorded on July 25, 2018. Earn 2.2 CEUs when you complete all elements of this training.

Office of the Attorney General of Iowa: Mary Triick, Kathryn Lang, and Anagha Dixit